Privacy policy

1. Scope and who we are

This policy explains how Clouds92 Technologies (“Clouds92,” “we,” “our,” or “us”) handles personal information through this website, business inquiries, and related communications. For those activities, Clouds92 is the organization responsible for deciding why and how personal information is used, unless a contract states otherwise.

Clouds92 also develops and operates solutions for clients. When we process information solely on a client's documented instructions, that client is responsible for its own privacy notice and legal basis, and the applicable client agreement governs our processing.

2. Information we collect

Information you provide

• Identity and contact details, such as your name, business email, telephone number, company, role, and location.
• Business inquiry details, project requirements, service interests, budgets, timelines, and messages.
• Communications and records created when you correspond with our team.
• Contract, billing, and account information when you become a client, handled under the applicable agreement.

Information collected automatically

Our hosting and security providers may process limited technical data such as IP address, browser and device type, timestamps, requested pages, referral source, and security logs. The current website does not use advertising cookies or sell browsing data.

Please do not submit government identifiers, financial account credentials, health records, passwords, or other sensitive information through general website communications.

3. Why we use information and our legal bases

Where we rely on legitimate interests, we consider the purpose, necessity, and potential impact on individuals. Where consent is the legal basis, you may withdraw it without affecting processing that occurred before withdrawal.

4. How we disclose information

We may disclose relevant information only as reasonably necessary to:

• Cloud hosting, cybersecurity, communications, productivity, customer relationship, professional advisory, and other vetted service providers acting under appropriate terms.
• Personnel and contractors who need the information to perform their responsibilities.
• Clients or delivery partners when you request or authorize a coordinated service.
• Authorities, regulators, courts, or other parties where legally required or necessary to protect rights, safety, and security.
• A buyer, investor, or successor in connection with a legitimate corporate transaction, subject to appropriate safeguards.

For this website, Clouds92 does not sell personal information for money or share it for cross-context behavioral advertising. If our practices change, we will update this policy and provide legally required choices before the new processing begins.

5. International transfers

Clouds92 works internationally. Personal information may therefore be processed in countries other than the country where it was collected. Where applicable law requires it, we use recognized safeguards for cross-border transfers, such as contractual protections, transfer assessments, or transfers to jurisdictions recognized as providing adequate protection.

6. Retention and security

We retain inquiry information only as long as reasonably necessary for the purposes described above. General inquiries are typically retained for up to 24 months after the last meaningful interaction, unless a longer period is required for a contract, legal obligation, dispute, security purpose, or your continuing relationship with us. Client records are retained according to contractual, accounting, and legal requirements.

We use administrative, technical, and organizational safeguards designed for the nature of the information and relevant risks. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security.

7. Your privacy rights

Depending on your location and applicable law, you may have rights to:

• Request access to or a copy of your personal information.
• Correct inaccurate or incomplete information.
• Request deletion, subject to lawful exceptions.
• Restrict or object to certain processing.
• Receive certain information in a portable format.
• Withdraw consent and opt out of marketing.
• Opt out of sale, sharing, targeted advertising, or certain profiling where those rights apply.
• Appeal a denied privacy request and receive equal service without discrimination for exercising your rights.

We do not use website inquiry data to make solely automated decisions that produce legal or similarly significant effects. We may need to verify your identity before completing a request. Authorized agents may submit requests where permitted by law.

EU and UK individuals may also complain to the data protection authority in their country. California residents can learn more from the California Attorney General. Other U.S. state rights apply where relevant thresholds and legal requirements are met.

8. Cookies, local storage, and browser signals

The current website uses only technologies reasonably necessary to deliver pages, maintain security, and remember essential preferences. We do not currently use advertising cookies. If analytics, advertising, or other non-essential technologies are introduced, we will provide appropriate notice and consent controls where required.

Where legally applicable, we recognize browser-based opt-out signals such as Global Privacy Control for processing treated as a sale or sharing of personal information. Because this website does not currently sell or share personal information for targeted advertising, no separate opt-out is required for its present operation.

9. Children's privacy

This website and our business services are intended for organizations and adults. They are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through this website. Where a higher minimum age applies, we follow that requirement. Contact us if you believe a child has provided information so we can review and delete it where appropriate.

10. Third-party services and changes

Links to third-party websites or services are governed by their own privacy practices. We may update this policy when our services, technologies, or legal obligations change. Material changes will be identified by a revised date and, where required, additional notice.

11. Contact us or exercise your rights

Send privacy questions or requests to:

Before public launch, Clouds92 should have qualified counsel confirm the applicable legal entity name, registered address, retention schedule, vendor list, cross-border transfer mechanisms, and jurisdiction-specific obligations reflected in this policy.